Questions, concerns and suggestions can be directed to support@shopisrael.com. Our team normally answers within 24-48 hours. Our offices are closed throughout Jewish holidays and major US holidays.

Simply put, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return. The easiest way to do that is to email us at support@shopisrael.com. For more details, you can view our return policy.

Fulfillment for most of our products takes 1-3 business days. Domestic orders will arrive within 2-5 business days after shipping (within the US). International shipping times may vary.

Coupons or discounts are posted on our social media accounts and promoted via our newsletters. Make sure you are subscribed to our newsletter (see the footer of this page) and follow us on Facebook and Instagram.

We launched a program partnering with Israeli businesses and those producing Israel-minded products. To join our marketplace you would have to have the ability to fulfill orders that include your product from your location. Please get in touch with us directly via email, and provide details on your product, pricing and background. We look forward to growing together.

We offer a program for creators that would like their work to be featured on our website and promoted to our audience. If approved, the artwork will be printed on our merchandize (t-shirts, posters, puzzles, etc.) and the creator will receive a royalty for each product sold with their design. We will also introduce and credit the artist. Please get in touch with us directly via email, and provide details and your portfolio, or whatever else will show us your work.

Our community of partners who support Israel and feel passionate about our brand is rapidly expanding. To stay in the loop, make sure you subscribe to our newsletter (see the footer of this page) and follow us on Facebook and Instagram. To become an affiliate or join our influencers program follow this link.